Publication:
SEJAHTERA CARE: AN INTEGRATED DIGITAL PLATFORM FOR GERIATRIC CHRONIC DISEASE MANAGEMENT IN MALAYSIA

dc.contributor.authorASHSWITA A/P RAVINDRAN
dc.date.accessioned2026-07-28T11:04:02Z
dc.date.available2026-07-28T11:04:02Z
dc.date.issued2025
dc.description.abstractSejahtera Care is a digital health venture that is strategically designed to address the growing ageing population in Malaysia and to deal with the escalating and unsustainable cost burden of non-communicable diseases (NCDs). Based on the principle of value based care (VBC), this company aims to transition from the reactive fee-for-service (FFS) model that incentivises volume to a proactive outcome-driven system that incentivises the reduction of total cost of care (TCoC). These rise in NCDs and the projected increase in the number of elderly people in Malaysia has created a fragmentation gap which is the lack of continuity of care and coordination between public hospitals, private specialists and daily life at home leading to high rates of preventable emergency room visits or readmissions. This situation has led to a rising number of claims which is financially crippling for private payors (PwC, 2021). Therefore, the primary market opportunity for Sejahtera Care is to provide a peace of mind to the high-spending caregivers and cost containment to business-to-business (B2B) partners like insurers and corporations. With Sejahtera Care, an integrated solution is delivered based on the Chronic Care Model (CCM): a) High-technology platform: This platform targets the elderly geriatric population, who will be connected to a remote patient monitoring (RPM) kit that will relay vital signs data in real-time to the artificial intelligence (AI)-driven clinical decision system of Sejahtera Care. Here, the algorithms will then risk-stratify patients and identify critical trends for immediate action. b) High-touch service: The clinical command centre of Sejahtera Care that is staffed by experienced care coordinators will be responsible for transforming raw data and alerts into proactive human intervention. The human triage system is the competitive advantage of this company that will translate date into validated clinical outcomes, preventing patients from reaching a point of crisis requiring emergency care.
dc.identifier.urihttps://hdl.handle.net/20.500.14377/37807
dc.language.isoen
dc.publisherIMU University
dc.subjectAged
dc.subjectChronic Disease
dc.subjectTelemedicine
dc.subjectMobile Applications
dc.subjectDisease Management
dc.subjectDigital Health
dc.subjectMalaysia
dc.titleSEJAHTERA CARE: AN INTEGRATED DIGITAL PLATFORM FOR GERIATRIC CHRONIC DISEASE MANAGEMENT IN MALAYSIA
dc.typeThesis
dspace.entity.typePublication
oairecerif.author.affiliation#PLACEHOLDER_PARENT_METADATA_VALUE#
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
2026_AshwitaRavindran.pdf
Size:
1.13 MB
Format:
Adobe Portable Document Format
Description:
License bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed to upon submission
Description: